- Customer satisfaction is our goal, therefore, we accept returns for exchange or refund within 90 days of purchasing the item.
- Return shipping cost is to be paid by the customer unless the item was delivered defective.
- When the returned item is received and inspected, we will issue a refund for the value of the item only (initial shipping cost will not be refunded) . If the item was shipped with free shipping promotion, a restocking fee up to 20% will be deducted from the refund amount unless the item was delivered defective.
- If an item was incorrectly shipped by us or delivered damaged, please contact customer service within 14 days.
- A restocking free up to 20% will be deducted from the refund if the package was returned to us due to a wrong shipping address.
- All items at CeilingFanSwitch.com are covered by 1-Year limited warranty
- If the item purchased gets defective within 1-year of purchase date, our warranty policy covers one replacement only not multiple replacements