Customer satisfaction is our goal, therefore, we accept returns for exchange or refund within 90 days of purchasing the item.
Return shipping cost is to be paid by the customer unless the item was delivered defective.
When the returned item is received and inspected, we will issue a refund for the value of the item only (initial shipping cost will not be refunded) . If the item was shipped with free shipping promotion, a restocking fee up to 20% will be deducted from the refund amount unless the item was delivered defective.
If an item was incorrectly shipped by us or delivered damaged, please contact customer service within 14 days.
All items at CeilingFanSwitch.com are covered by 1-Year limited warranty