Product Related
- How to install a switch?
Please check the product page for more details. - I have a problem with my product.
Please contact us via “contact us” page.
Payment/Order Related
Please provide your billing/shipping address in English, otherwise, we will be unable to ship your item.
- Can multiple order be combined?
Yes. just add your items to the cart prior to checkout. - I have trouble processing my credit card.
Make sure to contact your credit card company for more details.
Shipping Related
- When my item will be shipped out?
Average order processing time is 1~2 business days. The delivery time depends on the destination country and the shipping method. Please check the shipping page for more details. - Can you ship to my country?
If your country is not listed on the “checkout page” then we probably cannot ship to your country; however, you can contact us regarding this matter and we will do our best to help.