Product Related

  1. How to install a switch?
    Please check the product page for more details.
  2. I have a problem with my product.
    Please contact us via “contact us” page.

Payment/Order Related

Please provide your billing/shipping address in English, otherwise, we will be unable to ship your item.

  1. Can multiple order be combined?
    Yes. just add your items to the cart prior to checkout.
  2. I have trouble processing my credit card.
    Make sure to contact your credit card company for more details.

Shipping Related

  1. When my item will be shipped out?
    Average order processing time is 1~2 business days. The delivery time depends on the destination country and the shipping method. Please check the shipping page for more details.
  2. Can you ship to my country?
    If your country is not listed on the “checkout page” then we probably cannot ship to your country; however, you can contact us regarding this matter and we will do our best to help.
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