Product Related

1. How to install a switch?
   Please check product page for more details.
2. I have a problem with my product.
   Please contact us via “contact us” page.

Payment/Order Related

Please provide your billing/shipping address in English, otherwise we will be unable to ship your item.

1. Can multiple order be combined?
   Yes. Please add your items to the cart prior to checkout.
2. I have a trouble processing my credit card.
   Please make sure to contact your credit card company for more details.

Shipping Related

1. When my item will be shipped out?
   Average order processing time is 1~2 business days. The delivery time depends on the destination country and shipping method.
2. Can you ship to my country?
   If your country is not listed on “checkout page” then we probably cannot ship to your country.